Annual Mortgage Efficiency Survey 2024
See how leading mortgage lenders are leveraging technology to enhance efficiency and improve the mortgage journey
Our 2024 Annual Mortgage Efficiency Survey offers comprehensive insights into the challenges, innovations and evolving strategies that lenders are using to stay ahead.
Download our report to:
- Learn how affordability, AI and cyber security are shaping the mortgage market
- Understand how lenders are adapting to rising inflation, new regulations and a changing consumer landscape
- Discover the key areas where lenders are investing to enhance operational efficiency and customer experience





















Key highlights
- In-depth interviews with 43 leading lenders
- Insights into automation, consumer duty, and data integration across the mortgage process
- Exploration of green lending, AI, and vulnerability assessments
- Detailed peer group analysis to benchmark your performance
Why it matters
With contributions from major industry players, this survey provides a deep dive into how the UK mortgage market is evolving. Whether you're a lender looking to optimise your operations or a technology provider seeking insights into lender pain points, this report is an essential resource for understanding the future of mortgage technology.