Annual Mortgage Efficiency Survey 2024

See how leading mortgage lenders are leveraging technology to enhance efficiency and improve the mortgage journey

Our 2024 Annual Mortgage Efficiency Survey offers comprehensive insights into the challenges, innovations and evolving strategies that lenders are using to stay ahead.

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Learn how affordability, AI and cyber security are shaping the mortgage market
Understand how lenders are adapting to rising inflation, new regulations and a changing consumer landscape
Discover the key areas where lenders are investing to enhance operational efficiency and customer experience
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Key highlights

In-depth interviews with 43 leading lenders
Insights into automation, consumer duty, and data integration across the mortgage process
Exploration of green lending, AI, and vulnerability assessments
Detailed peer group analysis to benchmark your performance
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A mockup of the Annual Mortgage Efficiency Survey 2024

Why it matters

With contributions from major industry players, this survey provides a deep dive into how the UK mortgage market is evolving. Whether you're a lender looking to optimise your operations or a technology provider seeking insights into lender pain points, this report is an essential resource for understanding the future of mortgage technology.

Download to read